Master Terms of Service

These Terms of Service ("Terms") govern access to and use of AFRA and all related websites, applications, services, software, analytics, assessments, databases, APIs, documentation, artificial intelligence services, document vault services, aircraft management services, flight school services, and associated products (collectively the "Service").

The Service is owned and operated by Causal Ventures FlexCo, Eigenhofen 4c, 6170 Zirl, Austria, FN 668045w. Contact: info@causal.cc.

By creating an account, accessing the Service, uploading information, conducting assessments, subscribing to a plan, or otherwise using AFRA, you agree to be legally bound by these Terms. If you do not agree with these Terms, you must immediately discontinue use of the Service.

1. Definitions

For purposes of these Terms:

• "AFRA" means the AFRA software platform and all related services.
• "Company" means Causal Ventures FlexCo.
• "User" means any individual, pilot, flight instructor, aircraft owner, operator, flight school, club, company, organization, employee, contractor, administrator, or third party using AFRA.
• "Assessment" means any readiness assessment, risk analysis, AI-generated output, recommendation, score, prediction, warning, safety indicator, trend analysis, or operational evaluation generated by AFRA.
• "Content" means all information uploaded, submitted, entered, generated, stored, processed, analyzed, displayed, or transmitted through AFRA.
• "Document" means any uploaded image, PDF, certificate, licence, medical certificate, rating, authorization, registration, maintenance record, insurance record, operational document, club policy, SOP, or other file.
• "Subscription" means any free, paid, enterprise, trial, promotional, pilot, club, flight school, operator, or future pricing plan offered by AFRA.

2. Eligibility

You represent and warrant that:

• you are at least 18 years of age or legally authorized to use the Service;
• all information provided by you is accurate and complete;
• you have authority to upload, store, process, and share all documents submitted to AFRA;
• your use of AFRA complies with all applicable laws, regulations, aviation requirements, licensing obligations, contractual obligations, and operational procedures.

AFRA reserves the right to suspend, restrict, or terminate accounts at any time if eligibility requirements are not met.

3. Service Description

AFRA is a software platform intended to assist users with aviation readiness assessments, risk analysis, flight preparation support, document management, pilot profile management, aircraft profile management, renewal tracking, safety analytics, flight school administration, club administration, AI-assisted information processing, and operational awareness.

AFRA is a decision-support platform only. AFRA does not provide air traffic services, flight dispatch services, operational control services, legal advice, regulatory compliance certification, aircraft airworthiness certification, flight release authorization, flight approval, pilot qualification verification, maintenance certification, weather certification, or safety certification.

4. Aviation Disclaimer

AFRA is not a substitute for pilot judgment. AFRA does not replace official weather briefings, NOTAM review, aeronautical decision making, aircraft flight manuals, aircraft operating handbooks, regulatory compliance, operational procedures, standard operating procedures, flight instructor guidance, club rules, flight school requirements, aircraft owner requirements, or applicable aviation law.

The pilot in command remains solely responsible for all decisions related to flight planning, route selection, alternate selection, aircraft suitability, aircraft performance, weight and balance, fuel planning, weather assessment, regulatory compliance, risk acceptance, Go / No-Go decisions, flight execution, and flight termination.

5. AI Disclaimer

AFRA may use artificial intelligence, machine learning systems, OCR systems, predictive models, large language models, statistical systems, automation systems, and third-party providers. AI-generated outputs may be incomplete, inaccurate, outdated, misleading, inconsistent, unavailable, or incorrect.

Users acknowledge that all AI-generated outputs are informational only. No AI-generated output shall be relied upon as the sole basis for any operational, regulatory, financial, maintenance, safety, medical, legal, or aviation decision. Any "Go", "Caution", "No-Go", readiness score, risk score, recommendation, warning, prediction, trend analysis, or assessment is advisory only.

AFRA does not guarantee the accuracy, reliability, completeness, availability, or suitability of any AI-generated result. The User assumes all risks arising from reliance on any AI-generated information.

6. Assumption of Risk

The User expressly acknowledges that aviation activities involve inherent risks including property damage, injury, disability, and death. The User voluntarily assumes all risks associated with aviation operations, aircraft operation, flight planning, risk assessments, operational decisions, document management, and reliance on AFRA outputs.

The User agrees that AFRA merely provides informational support tools and that all final decisions remain solely with the User.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS", "AS AVAILABLE", AND "WITH ALL FAULTS".

The Company makes no warranties, representations, or guarantees regarding accuracy, completeness, reliability, fitness for a particular purpose, uninterrupted availability, operational suitability, legal compliance, regulatory compliance, or aviation suitability.

The Company shall not be liable for flight incidents, accidents, aircraft damage, personal injury, death, operational losses, business interruption, loss of revenue, loss of profits, loss of opportunity, regulatory penalties, insurance disputes, third-party claims, or reputational damage.

To the maximum extent permitted by law, the Company's total aggregate liability arising from or relating to the Service shall not exceed the greater of EUR 100 or the fees paid by the User to AFRA during the previous twelve (12) months. This limitation applies regardless of legal theory, cause of action, negligence, strict liability, contract, tort, or statutory claim, and survives termination of the Service.

8. No Warranty

AFRA makes no warranty that the Service will always be available; that data will always be preserved; that assessments will be correct; that AI outputs will be accurate; that APIs will function; that weather data will be available; that airport data will be current; that aircraft performance calculations will be accurate; that renewals will be detected correctly; or that uploaded documents will be preserved indefinitely. The User uses the Service entirely at their own risk.

9. Data Loss Disclaimer

The User acknowledges that no cloud system can guarantee permanent storage. The Company may perform backups but does not guarantee backup availability, recovery, completeness, or retention.

Users remain solely responsible for maintaining independent copies of licences, medical certificates, aircraft documents, insurance certificates, assessments, operational records, compliance records, and renewal records.

The Company shall not be liable for accidental deletion, corruption, synchronization errors, storage failures, cloud provider failures, database failures, software defects, or user mistakes. Users are strongly encouraged to maintain their own document archive.

10. Cybersecurity Incidents

The User acknowledges that no system can be guaranteed to be completely secure. The Company employs commercially reasonable security measures but does not warrant protection against hacking, malware, ransomware, phishing, unauthorized access, credential theft, insider threats, nation-state attacks, cloud provider incidents, or supply chain attacks.

The Company shall not be liable for damages resulting from security incidents unless such liability cannot legally be excluded. Users remain responsible for safeguarding passwords, enabling available security features, protecting devices, and monitoring account activity.

11. Third-Party Services

AFRA may integrate with third-party services including AI providers, OCR providers, cloud providers, mapping providers, weather providers, airport databases, aviation databases, payment providers, and analytics providers.

The Company does not control such third-party services and is not responsible for outages, inaccurate data, discontinued services, service interruptions, API limitations, or third-party security incidents. The User acknowledges that AFRA may rely on information supplied by external providers.

12. Document Vault

AFRA may allow Users to upload and store documents. The Company does not guarantee legal validity, regulatory acceptance, authenticity verification, document preservation, or long-term retention.

The User remains solely responsible for maintaining original documents, verifying document accuracy, monitoring expiration dates, and ensuring legal compliance. AFRA is not an official government repository, an official aviation authority repository, or a records management system certified by any aviation authority.

13. OCR and Automated Extraction

AFRA may automatically extract information from uploaded files. Extracted information may contain omissions, inaccuracies, interpretation errors, formatting errors, or recognition errors. The User is solely responsible for verifying all extracted information. The Company accepts no responsibility for incorrect automated extraction results.

14. Account Security

Users are responsible for maintaining the confidentiality of passwords, authentication credentials, access tokens, and API credentials. The Company may treat any action performed under a User account as authorized by that User. Users must immediately notify the Company of any suspected unauthorized access.

15. Account Suspension and Termination

The Company may suspend, restrict, disable, or terminate access at any time, with or without notice, if these Terms are violated, misuse is suspected, security concerns arise, legal obligations require action, or business reasons require action.

The Company shall not be liable for any losses resulting from account suspension or termination and may permanently delete account data following termination, subject to applicable legal requirements.

16. Service Modifications

The Company reserves the unrestricted right to modify, remove, or add features; change pricing; introduce new pricing models; discontinue free plans, products, modules, APIs, or integrations.

No User acquires any vested right to continued availability of any feature, service, plan, functionality, or pricing structure. The Company may transition any free service to a paid service at any time. Continued use of AFRA constitutes acceptance of such changes.

17. Subscriptions and Billing

AFRA may be offered through Free Plans, Trial Plans, Pilot Plans, Club Plans, Flight School Plans, Enterprise Plans, and Custom Commercial Agreements.

The Company reserves the right to modify pricing, introduce new fees, discontinue free or trial plans, change billing frequencies, and modify included features or usage limits. Unless otherwise specified, subscriptions automatically renew for successive billing periods, and the User authorizes the Company and its payment providers to charge all applicable fees.

Failure to pay any fee may result in account suspension, feature restrictions, account termination, or deletion of stored content. All fees are non-refundable except where required by applicable law.

18. Intellectual Property

AFRA, including all software, designs, interfaces, databases, workflows, methodologies, algorithms, assessments, reports, scoring models, trademarks, branding, logos, content, documentation, and proprietary materials remain the exclusive property of the Company and its licensors. No ownership rights are transferred to Users.

Users receive a limited, non-exclusive, non-transferable, revocable license to access and use the Service in accordance with these Terms. Users may not copy, modify, reverse engineer, decompile, redistribute, sublicense, reproduce, or commercially exploit any part of the Service without prior written authorization.

19. User Content

Users retain ownership of uploaded documents and content. By uploading content, the User grants the Company a worldwide, royalty-free, non-exclusive license to store, process, analyze, display, reproduce, transfer, secure, index, and categorize such content for purposes of providing, maintaining, securing, improving, and operating AFRA.

The User warrants that they possess all necessary rights to upload and process such content and assumes full responsibility for uploaded content.

20. Anonymized and Aggregated Data

The User expressly agrees that the Company may use anonymized, aggregated, statistical, de-identified, and non-personal data derived from assessments, usage patterns, safety metrics, operational trends, renewal trends, pilot activity, aircraft activity, flight school activity, club activity, and risk indicators for analytics, benchmarking, machine learning, artificial intelligence training, product development, research, publications, commercial purposes, investor presentations, industry reports, and safety studies. Such use shall not identify individual Users unless separately authorized.

21. Data Processing

The Company may process personal information in accordance with its Privacy Policy. The User acknowledges that data may be processed by cloud providers, AI providers, OCR providers, infrastructure providers, payment providers, analytics providers, and subcontractors where necessary for operation of the Service, and that some processing activities may occur outside the User's country of residence subject to applicable legal safeguards.

22. Indemnification

The User agrees to defend, indemnify, and hold harmless Causal Ventures FlexCo, its directors, officers, employees, contractors, advisors, investors, affiliates, and successors from and against any claims, losses, liabilities, damages, costs, penalties, fines, judgments, settlements, and legal expenses arising out of violation of these Terms, misuse of the Service, uploaded content, aviation operations, regulatory violations, third-party claims, negligence by the User, reliance on AFRA outputs, or operation of aircraft, flight schools, clubs, or aviation businesses. This obligation survives termination of these Terms.

23. Regulatory Compliance

Users remain solely responsible for compliance with EASA regulations, FAA regulations, ICAO standards, national aviation regulations, flight school procedures, club procedures, aircraft operating limitations, insurance requirements, maintenance requirements, and licensing requirements. AFRA does not certify, guarantee, or verify compliance.

24. Force Majeure

The Company shall not be liable for delays, interruptions, failures, or inability to perform arising from events beyond its reasonable control, including natural disasters, war, terrorism, cyberattacks, utility failures, internet outages, cloud outages, labor disputes, governmental actions, epidemics, pandemics, or supplier failures.

25. Governing Law

These Terms shall be governed exclusively by the laws of the Republic of Austria, excluding conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods (CISG) shall not apply.

26. Jurisdiction

To the maximum extent permitted by applicable law, the exclusive place of jurisdiction shall be Innsbruck, Austria. The Company may seek injunctive or equitable relief in any competent jurisdiction.

27. Severability

If any provision of these Terms is found unenforceable, invalid, or unlawful, the remaining provisions shall remain in full force and effect. The invalid provision shall be replaced by a valid provision that most closely reflects the original economic intent.

28. No Waiver

Failure by the Company to enforce any provision shall not constitute a waiver of future enforcement.

29. Entire Agreement

These Terms constitute the entire agreement between the User and the Company regarding AFRA. They supersede all prior discussions, representations, understandings, and agreements relating to the Service.

30. Changes to These Terms

The Company may modify these Terms at any time. Updated versions may be published through the Service or website. Continued use of AFRA after publication of revised Terms constitutes acceptance of the revised Terms.

31. Contact

Causal Ventures FlexCo, Eigenhofen 4c, 6170 Zirl, Austria. FN 668045w. Email: info@causal.cc.

32. Acknowledgement

By creating an account, accessing the Service, clicking "I Agree", uploading documents, conducting an assessment, using any AFRA feature, or otherwise accessing the Service, the User acknowledges that:

• they have read these Terms;
• they understand these Terms;
• they agree to be legally bound by these Terms;
• they accept all risks associated with use of the Service;
• AFRA is a decision-support tool only;
• AFRA does not authorize, release, approve, certify, or dispatch flights;
• all aviation decisions remain solely the responsibility of the User.